Frequently Asked Question

How to grant access to TeamViewer on your Mac
Last Updated 3 years ago

How to grant access to TeamViewer on your Mac

When starting TeamViewer on your Mac running for the first time, you may see the following dialog:

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You can also open this dialog by clicking on Help --> Check system access.

In order to remote control a Mac, you will need to give permission for

  • Screen Recording (1)
  • Accessibility

In order to use file transfer, you will need to give permission for

  • Full Disk Access

(1) Screen Recording permission is not needed on macOS 10.14 Mojave.

How to allow each access

To allow access, click the buttons in the dialog.

For example, to allow Accessibility, click the Request Access… button.

In the next dialog, click Open System Preferences.

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This will take you to the Accessibility section of the Security & Privacy preferences:

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You may need to click the padlock icon in the lower-left corner to make changes. You might be prompted to enter the credentials of an administrator account to continue.

Check the box next to TeamViewer to grant access:

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